If you would like to discuss your mental health treatment by a therapist at Austin Concierge Therapy, please contact our practice founding partners, Marc Geronimo (marc@austinct.com, 512-940-5525) or Sara Sloan (sara@austinct.com, 512-888-1011).
Texas Behavioral Health Executive Council
If you believe any therapist has engaged in misconduct:
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates and social workers.
Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.
You can also read about how to file a BHEC complaint here or call 1-800-821-3205 for more information.
To File a Consumer Protection Complaint with the Texas Attorney General's Office
Use the Texas Attorney General’s Consumer Complaint Portal to submit your complaint directly:
👉 https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/
📞 By Phone
Call the Consumer Protection Hotline:
(800) 621-0508 (toll-free)
📬 By Mail
You can mail a written complaint with copies of your documents to:
Office of the Attorney General
Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548
